Employees who have the skills and passion for their work will excel in their productivity and will serve as a positive ambassador to customers. Since employee motivation, employee satisfaction, and employee productivity are greatly impacted by their relationship with their manager and colleagues, assisting employees in developing effective communication skills becomes critical in building and maintaining these relationships. Effective employee development solutions support individuals at all levels in identifying and planning for growth opportunities within the organization and equipping them with the skills to be successful in their work.

Quick Links to our Employee Development Solutions:

• The Influence Edge™: Getting Work Done Without Authority
• The Negotiation Focus™: Mastering the Skills of Negotiation
• Engaging a Changing Workforce
• Personal Learning Model
• Building Your Brand

  The Influence Edge™: Getting Work Done Without Authority

The Influence Edge™: Getting Work Done Without Authority teaches 11 effective influence behaviors that help participants improve their communication and collaboration with colleagues, team members, or customers. Participants learn an effective planning process, practice influence behaviors and strategies, and leave the workshop with an Action Plan to address a situation they currently face. Regardless of positional power within the organization, the ability to influence without authority is critical in getting the support, resources, and results needed to be successful and achieve organizational goals.

LEARNING OBJECTIVES
During The Influence Edge™: Getting Work Done Without Authority workshop, participants will:

• Define influence and understand its power and impact for successful influencers
• Understand the importance of networking when influencing others
• Identify and apply four factors when planning for influence situations
• Learn how and when to use 11 specific influence behaviors
• Plan how to use the influence behaviors in a real-life situation
• Practice and receive feedback on influence skills
• Develop a strategic, yet flexible approach for influencing others
• Learn More...

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  The Negotiation Focus™: Mastering the Skills of Negotiation

The Negotiation Focus™: Mastering the Skills of Negotiation teaches new behaviors and negotiation techniques that can be used immediately for effective negotiations. Participants in this negotiation training workshop learn a model with the four stages of negotiation, how to effectively plan and develop a negotiation strategy, and to use tools and negotiation skills that lead to better agreements and build lasting relationships.

LEARNING OBJECTIVES
During The Negotiation Focus™: Mastering the Skills of Negotiation workshop, participants will:

• Assess and receive feedback on their own negotiation skills
• Use a negotiation process and model to plan, prepare and conduct effective negotiations
• Practice specific behaviors for effective negotiation
• Use negotiation tactics and strategies in reaching successful agreements
• Apply the negotiation process and negotiation skills to a real business negotiation
• Learn when negotiation is the appropriate strategy
• Learn More...

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  Engaging a Changing Workforce**

Engaging a Changing Workforce is an interactive half-day workshop that looks at today’s workforce through a generational lens – exploring the “new game, new roles, and new rules”. While a multi-generational mix has potential for conflict, misunderstanding and even resentment, participants learn that there are huge opportunities for productivity, creativity, knowledge transfer and strategic advantage. The workshop focuses on the practical advice, skills and tools that managers and employees need in order to win in the new game. Each participant will leave the workshop with an Action Plan based on their situational needs that utilizes Tips and Tools with action-oriented checklists and easy to implement ideas.

LEARNING OBJECTIVES
During the Engaging a Changing Workforce, participants will:

• address generational stereotypes
• identify the key motivators for each generation
• explore sources of friction and misunderstanding
• discuss generational workplace characteristics and unique needs
• create an action plan to bridge the workplace generation gap
• Learn More...

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  Personal Learning Model**

Every day, people learn something new – but we don’t all learn the same way. Some people want to know how other people do things – they want to know about “best practices”. Other people are interested in the documentation – paying attention to instruction booklets and process guides. Other people simply jump in – wanting to see what happens when they try it out! Today’s fast-paced, quick-change work environment demands that every individual be a rapid, flexible learner who can learn new technologies and skills on the fly. The Personal Learning Model is a quick questionnaire designed to help people understand how they learn best – and fastest. It measures preference for three distinct approaches to acquiring knowledge and developing skills.

LEARNING OBJECTIVES
Use The Personal Learning Model For:

• Development Planning: create realistic development plans; break down barriers to implementation
• Mentoring: create fast connections between mentors and their partners; help focus development, select high-impact activities that align with the partner’s preferred learning style
• Performance Coaching: help coaches tailor their coaching methods and assignments; help people identify inappropriate learning patterns
• Knowledge Transfer: give subject matter experts a “crash course” on learning; help knowledge experts convey information to meet the needs of three learning styles
• New Hire Onboarding: help new hires quickly navigate their job’s learning curve; aid supervisors in developing on-the-job training plans
• Work Teams: leverage team differences and strengths
• Learn More...

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  Building Your Brand**

The Building Your Brand experience is an innovative strategy for increasing engagement by preparing employees to manage their reputations in the organization. New hires, recent grads, interns or even solid citizens will discover ways to ignite their careers, re-energize their development and polish their networking skills through this interactive 2-hour facilitated workshop or webinar. Participants learn that they each have the ability to create and build their own personal brand by finding a personal strategy for managing these three factors:

• Make It: Creating your brand or image
• Market It: Making others aware of your brand in a virtual workplace or matrixed organization
• Manage It: Managing what you do, how you do it, and who knows about it
• Learn More...

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** Through our alliance partnership, Lash Associates provides these training solutions and resources developed by The Learning Café.