Employees who have the skills and passion for their work will excel in their productivity and will serve as a positive ambassador to customers. Since employee motivation, employee satisfaction, and employee productivity are greatly impacted by their relationship with their manager and colleagues, assisting employees in developing effective communication skills becomes critical in building and maintaining these relationships. Effective employee development solutions support individuals at all levels in identifying and planning for growth opportunities within the organization and equipping them with the skills to be successful in their work.

  The Influence Edge™: Getting Work Done Without Authority

The Influence Edge™: Getting Work Done Without Authority teaches 11 effective influence behaviors that help participants improve their communication and collaboration with colleagues, team members, or customers. Participants learn an effective planning process, practice influence behaviors and strategies, and leave the workshop with an Action Plan to address a situation they currently face. Regardless of positional power within the organization, the ability to influence without authority is critical in getting the support, resources, and results needed to be successful and achieve organizational goals.

LEARNING OBJECTIVES
During The Influence Edge™: Getting Work Done Without Authority workshop, participants will:

• Define influence and understand its power and impact for successful influencers
• Understand the importance of networking when influencing others
• Identify and apply four factors when planning for influence situations
• Learn how and when to use 11 specific influence behaviors
• Plan how to use the influence behaviors in a real-life situation
• Practice and receive feedback on influence skills
• Develop a strategic, yet flexible approach for influencing others
• Learn More...

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  The Negotiation Focus™: Mastering the Skills of Negotiation

The Negotiation Focus™: Mastering the Skills of Negotiation teaches new behaviors and negotiation techniques that can be used immediately for effective negotiations. Participants in this negotiation training workshop learn a model with the four stages of negotiation, how to effectively plan and develop a negotiation strategy, and to use tools and negotiation skills that lead to better agreements and build lasting relationships.

LEARNING OBJECTIVES
During The Negotiation Focus™: Mastering the Skills of Negotiation workshop, participants will:

• Assess and receive feedback on their own negotiation skills
• Use a negotiation process and model to plan, prepare and conduct effective negotiations
• Practice specific behaviors for effective negotiation
• Use negotiation tactics and strategies in reaching successful agreements
• Apply the negotiation process and negotiation skills to a real business negotiation
• Learn when negotiation is the appropriate strategy
• Learn More...

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