Situations Involving Influence

Situations involving influence are most successful when everyone understands, participates, and agrees on the required actions, the timeline, and key indicators of success.

Successful Negotiators Present and Clarify

Successful negotiators present their own position and clarify that of the other party. Asking good questions produces responses but the most useful information may be understood by listening for underlying needs.

Effective Influence Skills

People are often hired for their technical skills and fired for their lack of effective interpersonal skills. Effective influence skills help you get cooperation and commitment from others to accomplish individual and organizational goals.

Being The “Engagement Expert”

The “Engagement Expert” manager knows the key retention drivers for each person on the team and knows how to make the department a great place to work – paying attention to work climate as well as work output.

Gain Willing Commitment

Using effective influence skills to gain the willing commitment of others – instead of using your positional power – will give you the edge to accomplish your results and build more productive business relationships.

Coaching for Performance

When coaching for performance, ask about any barriers that may be getting in the way of the desired performance. This simple question may be the key to finding buried treasure!

Preferred Learning Style

Good development conversations address opportunities for bridging the knowledge gaps. Understanding the individual’s preferred learning style is key to crafting the most productive development experiences.

Your Reputation and Brand

Think about your reputation and your personal brand. How do others see your brand and the value you bring? What labels have you earned? What can you do to establish the brand you want?

Mentee's Learning Style

Understanding the preferred learning style of your mentee partner will improve the success of your mentoring relationship. Even though you may prefer to read the manual first, let your “people learners” talk or interview others before handing them the instruction guide!

Great Coaches Ask Great Questions

Great coaches ask a lot of open-ended questions. Good questions can yield powerful information, open a free exchange of ideas, and convey that you care about the other person and his/her ideas.